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Leadership Résumé

Dinesh Makhija

Technology Leader · Engineering Organization Development & Platform Scale

Greater Boston, MA [email protected] LinkedIn

Built and scaled engineering platforms serving millions of users across healthcare, connected devices, and network security — delivering acquisitions, $24M+ ARR products, and 70× platform growth. Transforms engineering organizations through Agile discipline, research-driven automation, and deliberate AI adoption — building teams that ship faster, cost less, and operate independently.

Senior Engineering Manager
Jun 2019 — Apr 2026
Blink Health · Westford, MA
  • Platform Strategy & Governance — steered platform evolution across cloud pharmacy fulfillment, patient purchase experiences, and customer engagement; led trade-off decisions balancing feature velocity with technical excellence
  • Engineering Organization Development — developed teams into high-performing units with strict operational discipline; promoted 3+ engineers into leadership roles, expanding capacity to own delivery independently
  • Architectural Leadership & Scale — directed platform evolution enabling 70× volume growth; migrated from monolithic legacy to event-driven microservices on native AWS with workflow orchestration and comprehensive observability
  • AI-Driven SDLC Optimization — championed AI adoption across the SDLC; integrated AI-driven test frameworks, automated proactive risk assessments, and leveraged anomaly detection to improve lifecycle efficiency by over 20%
  • AI Operationalization & Governance — operationalized autonomous AI agent frameworks in regulated pharmacy operations with PHI-compliant automated redaction and human-in-the-loop validation gates
  • Product Outcomes — delivered touchless prescription processing (40% new scripts, 70% auto-refills); reduced benefits discovery from 4+ hours to under 30 minutes; cut operational costs per script by 50%+
Software Development Manager (L6)
May 2017 — Mar 2019
Amazon Lab126 · Cambridge, MA
  • Common Speech Middleware Strategy — led development and architectural strategy for Alexa, a critical orchestration layer serving 10M+ active devices across Echo, Fire TV, Fire Cube, and Fire Tablet
  • Cross-Functional Alignment — partnered with Alexa executive leadership and hardware teams to balance feature velocity with architectural compatibility across diverse form factors
  • Operational Excellence & Scale — managed and mentored 8–12 software engineers, driving exceptional standards across the massive device fleet
  • Platform Extensibility — led architectural design for Alexa Local Voice Control, decoupling device functionality from cloud dependencies for ultra-low-latency offline features
Senior Director, Engineering
Apr 2012 — May 2017
Corero Network Security · Marlborough, MA
  • Product Innovation — led end-to-end concept-to-production development of the flagship "First Line of Defense" DDoS platform, concept to market in under 12 months with 12–15 engineers
  • Market & Architecture Scale — drove 3×–5× expansion of deployed customer base over 2 years; pioneered the architecture that remains Corero's core commercial product
  • Agile Transformation — drove organization-wide Agile methodology transformation, increasing delivery velocity while managing concurrent pipelines across new and legacy releases
Engineering Manager
Jul 2006 — Mar 2012
Arbor Networks (Ellacoya Networks) · Merrimack, NH
  • Global Delivery — managed distributed teams across US and India; achieved carrier-grade application detection at 20 Gbps line rate for Tier 1 service providers
  • Security Research & Academic Collaboration — founded the Application Signature Research group, scaling the database from under 100 to 1,000+ patterns; collaborated with UMass Amherst on P2P detection
  • Automation & IP — architected automated signature validation lab, shrinking verification from days to hours; awarded US Patent for heuristics-based detection algorithms
Manager / Tech Lead
Oct 2000 — Jun 2006
Alcatel-Lucent (WaterCove Networks) · Chelmsford, MA
  • Architected the platform that became the first intelligent, high-availability GGSN commercially deployed worldwide — session rates 5× industry standard
  • Won Orange UK as first customer; directly contributed to company's acquisition by Alcatel
Tech Lead / Principal Engineer
Mar 1995 — Sep 2000
Lucent Technologies & Newbridge Networks · Westford & Andover, MA
  • Technical Lead for LAN Emulation, BGP-4 routing protocol integration, and high-capacity ATM switching at carrier scale — foundational C/C++ on VxWorks RTOS
Executive Leadership Program in AI & Analytics
Sep 2025 — Apr 2026
Wharton, University of Pennsylvania
Capstone: AI-Native Platform Strategy and Org Transformation Framework
US Patent — Network Traffic Monitoring
Arbor Networks
A heuristics-based algorithm engineered to capture and classify application signatures at carrier line rates
Bachelor of Engineering — Electronics & Communication
1981 — 1985
Delhi College of Engineering (Delhi Technological University), India
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